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Plum Geek Forum • Wink Not charging
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Wink Not charging

Posted: Fri Dec 02, 2016 2:44 pm
by Marley
With our wink, we have been trying to charge it, and it doesn't seem to want to charge, We tried different USB ports, we made sure we had the software installed, we even tried different computers, cables and it won't charge. We didn't try swapping out the adapter, as we have only one. We've also completely drained the battery so we know if it charges at all.
Please help!
Thanks!

Re: Wink Not charging

Posted: Sun Dec 11, 2016 4:46 pm
by Kevin
Hello Marley,

Sorry so long in responding to you. That does sound like a problem. Do you by chance have a volt meter? We could do a quick check to see if there is a problem with the programmer adapter or if it's a problem on the robot. If possible, please send me a quick note through our Contact form on the plumgeek.com website. I track those emails much more closely. Also what country you're located in. We'll get you back up and running.

Thanks,
-Kevin