Ringo won't power on ... dead?

Ringo setup, hardware, basic programming. User to user support.
positronic
Posts: 2
Joined: Sat Oct 03, 2015 2:14 am

Ringo won't power on ... dead?

Postby positronic » Sun Jan 15, 2017 8:40 pm

So I finally got around to hooking up my new programming board (original one didn't work), and the Ringo is not powering up. No red LED, no sound when moving power switch forward.

I have the original version from 2015. I've tried connecting three different USB cables to two different computers (Mac & PC). I've tried connecting directly to the Ringo instead of through the programming board.

I wonder if my Ringo is dead? I tried uploading from Arduino and I get back an error that the programmer is not responding.

Kevin
Posts: 134
Joined: Tue Jul 28, 2015 12:56 am

Re: Ringo won't power on ... dead?

Postby Kevin » Mon Jan 16, 2017 7:33 pm

Hey positronic,

If the power switch was left turned on for a long time (like days or weeks) it's possible the battery was drained really low. When you plug a USB from a computer direct to the robot, do you get the charge LED turning on? If you have a volt meter, try to measure voltage on the under side of the battery tab (the part that sticks up with the metal shell on it). There are 2 gold circle pads on the underside of this where you can measure voltage on the battery. You may need to leave it plugged in for charging for a while. If this doesn't work, please contact us via the contact form on the website and we'll go from there.

Thanks!
-Kevin

szx0112
Posts: 3
Joined: Mon Feb 20, 2017 5:09 pm

Re: Ringo won't power on ... dead?

Postby szx0112 » Mon Feb 20, 2017 5:17 pm

I got the same problem of ringo that is not power on when I push the on/off button. The charging light is on when I connected it through usb but there is no other signs. Not sure what is the problem with it. Any help?

Kevin
Posts: 134
Joined: Tue Jul 28, 2015 12:56 am

Re: Ringo won't power on ... dead?

Postby Kevin » Tue Feb 28, 2017 3:23 pm

Hey szx0112 -

Looks like you figured it out as I saw your follow up post. If you're still having any problems let me know via the Contact form on the plumgeek website and we'll get it taken care of.

Thanks!
-Kevin


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